| Q. |
I
registered as Bride / Groom but
its not visible why?
|
|
| A. |
Your
bio data will be viewed by our team and will be
approved for display. If your entries are not complete
or appears like fake, then you may not be approved.
Still if you feel some mistake happened on our side,
please send mail to support@vivagam.com.
|
|
| |
| Q. |
I have paid but still I am not able to communicate
with the other users ? |
|
| A. |
As soon as you send the payment you must send a
mail to sales@vivagam.com
In case you still find problems then please send
a mail to sales@nissiinfotech.com or an sms or call
the CEO of Vivagam.com at 98422-44488. |
|
|
| Q. |
I want to send my photo to be password protected
and displayed in the site. will you keep it safe
and return the photo to me? |
|
| A. |
Sure. We can assure you that. We will safely resend
the photo back to you once it is scanned and uploaded
in the site. |
|
|
| Q. |
Can I display more than
one photo and password protect it ?.
|
|
| A. |
Yes we can. You need to pay Rs.50/- for every additional
photo you display. |
|
|
| Q. |
How do you say that you protect
our privacy and how can we believe that you will
not reveal our address and phone numbers? |
|
| A. |
Because we do not ask you to give address or phone
numbers during registration. |
|
|
| Q. |
I do not mind to reveal my address and I want to
display an advertisement of my bio data in your
site. Is it possible? |
|
| A. |
Yes. If you do not mind people contacting you directly,
we do not mind and such ads in our site. You will
be given a banner and it will be linked to a page
where we will be displaying your advertisement matter.
|
|
|
| Q. |
My
caste is not there in the list you have given and
I gave some other caste and registered what do i
do now? |
|
| A. |
Please send this matter as mail to support@vivagam.com
and ensure to send your profile id. Also mention
your caste. We will ensure it is included. Thereafter
we will intimate you so that you can register again.
We will update your registration. |
|
|
| Q. |
I contacted one user by mail and they seem to be
taking time to reply. Can you contact them by phone
and ask them to reply me? |
|
| A. |
No. We do not have the phone numbers of any users.
sorry. |
|
|
| Q. |
How
do I know the 10porutham you are showing is correct?
|
|
| A. |
The software is developed by refering several books
and it has gone for several corrections for the
past 3 years. Now we are sure it shows the correct
matches. We still welcome your comments. Mailus
at support@vivagam.com |
|
|
| Q. |
How
do you say that the bio datas are new ones?
|
|
| A. |
We have deleted about 2500 old bio datas for these
three years we are functional. You can check the
validity of bio data by checking the POSTED ON date
in every bio data. We delete the bio datas every
3 and months once their membership expires. |
|
|
| Q. |
Will
you delete my bio data without informing me?
|
|
| A. |
No. We will first send you a message asking you
to renew your membership. If you do not respond
even after 3 reminders we will take it as you are
married and no more interested in the membership
and we will delete the bio data. |
|
|
|
If your question
if not answered here, please send mail to support@vivagam.com
|
